Contact Centre Data Analyst  

• Company An Post - View more jobs
• Salary60000.0
• LocationDublin

This role combines advanced data analysis, technical expertise in Data Integration, Reporting tools, and CRM to optimise Contact Centre performance, drive process improvements, and ensure technical systems support operational excellence. […]
Responsibilities: The principal responsibilities associated with this role include, but are not limited to the following: Collect and analyse large sets of data from multiple sources and systems Collaborate with the Contact Centre team to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights...

11 days ago from: irishjobs.ie