Customer Service Manager (AI Solutions Experience) New  

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Description

My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated Customer Service Manager with AI Solutions experience to lead our team of customer service agents, refine our processes, and enhance their customer communication strategies. […]
· AI solution: Set up and continuously improve a best-in-class AI solution to handle most of our communications with customers. […]
· Process Improvement: Analyse existing customer service policies and processes to identify opportunities...

16 days ago from: cpljobs.com

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