Contact Centre Administrator - General Queries  

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Description

Our mission is to provide exceptional patient care in an environment where quality, respect, caring and compassion are at the centre of all we do.
The overall purpose of this role is to answer internal and external calls using professional telephone etiquette. To answer questions providing general information with the aim of a first time resolution. To troubleshooting problems and transfer or direct calls to the party the caller requests or determine where the caller should be directed based on the information about the purpose of the call. […]
Listen to the callers questions, concerns and determine...

5 days ago from: bidrecruit.io

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