MCS Group are currently working with a global manufacturing firm who are currently planning out the company growth over the next 5 years. In doing so they are looking to add an IT Service Delivery Manager to the team to aid in the growth of the IT function within the business. […]
Act as the primary liaison between the company and outsourced IT service providers, managing escalations and ensuring the swift resolution of critical incidents. […]
Conduct regular service reviews to assess performance, identify areas for improvement, and drive continuous enhancement of service delivery processes. […]
If...