Allocating claims that fall into the category of Delegated Authority claims to panel loss adjusters; Handling all Property Damage claims (Home; Farm and Commercial) and Property Public Liability claims from notification through to closure within agreed authority limits and service standards, in order to obtain optimum settlement for the company and customer; Handling all incoming telephone and written communication from customers / policyholders, their representatives and all other interested parties in a pro-active manner and within SLAs; Provision of excellent claims customer service to customers...