Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content […]
Using market-specific knowledge and insights to find scalable solutions to improve the support of our community of users […]
Recognising trends and patterns and escalating issues outside the company policy to the global team […]
Working hours: Candidates are choosing between the Day shift (9am – 5:30pm) or the Evening shift (6pm – 2am). There are no rotations. Monday to Friday, occasionally weekends and bank holidays. […]
Great internal opportunities...