Operations Support Engineer The Operations Support Engineerworks within the Transport Technology directorate, responding to the Transport management system (TMS) team and Integrated Ticketing System (ITS) team.
Responsible for coordinating system installations and/or upgrades at NTA and customer sites, working collaboratively with suppliers and operators to actively resolve technical issues with all systems; Responsible for addressing all service-related issues at operator sites, included (but not limited to) troubleshooting minor software problems, firmware upgrade, hardware troubleshooting, providing...