Reporting to the Vice President of Global Technical Support, we are seeking a highly skilled and strategic Global Technical Support Program Manager to drive operational excellence, enhance global technical support processes, and lead key initiatives within our global technical support organization. This role requires a blend of technical expertise, program management skills, and cross-functional collaboration to optimize support services, improve efficiency, and elevate the customer experience. […]
Act as a liaison between technical support, engineering, product management, and customer success...