The Employment Law consultant role requires you to work within a team providing legally compliant advice and HR assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present. […]
To work in line with the departmental KPI's, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLA's. […]
To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information...