We are looking for an experienced 2nd Line Technical Support Engineer to join a dynamic and growing IT services provider. This role involves providing technical assistance to clients, troubleshooting complex issues, and ensuring the smooth operation of IT systems. The ideal candidate will have a strong understanding of IT infrastructure, security fundamentals, and excellent problem-solving skills. […]
Provide technical support to clients via phone, email, and remote access, addressing hardware, software, and network issues. […]
Diagnose and resolve technical problems, escalating complex issues...