To ensure all guests queries are handled promptly and efficiently To ensure all guest requests are met i.e. VIPs, Regulars, and Group Attendees & Special Requirements. […]
To create a guest profile for all groups and/or individuals and update through the Fidelio system To follow up promptly on any guest request and ensure guest satisfaction is achieved To process all charges for groups and individuals efficiently To maximize seating capacity with out compromising standards To be aware of relevant competitor information and market changes to suggest and support changes to our services / rates as...