Experienced Reservations Manager for top Dublin four-star This large, popular four-star hotel is currently recruiting a Reservations Managerto ensure the smooth and efficient operation of the reservations office, working closely with the wider hotel team.
Key responsibilities: Ensure all customer reservations / enquiries, phone and email, are dealt with in a timely and accurate manner Ensure reservations team are properly trained to the highest of service standards (telephone etiquette, written correspondence, genuine customer care) Ensure reservations team are fully trained on proper systems usage...