Job Responsibilities Proactively manage an assigned portfolio of mortgage arrears cases, ensuring steps are taken to progress appropriate resolutions for customers in line with relevant industry codes and regulations. […]
Relevant Industry codes Familiarity with the Code of Conduct on Mortgage Arrears (CCMA) and Consumer Protection Code (CPC). Capable of performing effectively in a fast-paced, complex, and deadline-driven environment. […]
Essential and Desirable Skills Previous experience in financial services, particularly in phone-based collections or mortgage arrears support. […]
Working Hours...