CPL are delighted to partner with NIs leading utilities company seeking a Customer Account Officer based in the Belfast area who pride themselves on their positive company culture. […]
1.The investigation, end-to-end case-management and provide both verbal and written response to written billing enquiries ensuring a holistic account management approach.
2.Plan effectively: coordinate; prioritise and schedule own caseloads on a daily and weekly basis to optimise achievement of service levels, first time resolution to customer queries and internal and external targets. […]
4.Bill correction / changes...