Location: Fully onsite, Ringaskiddy The L3 Support Engineer resource will: Provide third level technical support and meet our Customer SLAs: Be responsible for ensuring the IT infrastructure network systems and servers are maintained to best practice as stated in the document Recognise system deficiencies and suggest effective solutions while complying with company policies and procedures Research current best practice technology solutions and translate them into our environment Develop metrics to monitor and test systems ensuring constant improvement Manage external vendors and third-party consultants...