Salary €35k (DOE) Main Duties Include: Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Coordinate luggage collection and storage Oversee check-in and check-out procedures, including reservations and financial transactions Promptly address guests requests, like in-room dining Actively listen to and resolve complaints Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer...