Senior Infrastructure Specialist, Daily rate on site contractor, Dublin City will assist the helpdesk with advanced technical support queries, training and mentoring to the helpdesk team, which currently consists of three staff members […]
• The role also involves working closely with management to improve processes and support the efficiency of Helpdesk operations to improve ticket turnaround times.
The successful candidate must have very strong technical expertise, excellent communication skills, and a proven ability to train and mentor others in a technical capacity. Please note, this is an...