The Operations Business Analyst is a key role within the Operations department, providing cross-functional support to ensure the smooth running of business-as-usual (BAU) activities. […]
This position involves a variety of tasks including reporting, system development, training, process optimisation, project participation and effective communication with stakeholders.
Key Responsibilities: Process optimisation Conduct gap analyses and facilitate workshops with internal referents and experts to address operational business needs and challenges, ensuring alignment with B2B environments and migration...