• Promote and maintain a customer focused environment by ensuring service users / customers are treated with dignity and respect. […]
• Actively participate in innovation and support change and improvement initiatives within the service; adapt local work practices ensuring team knows how to action changes. […]
• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections...