Act as the first point of contact with customers either by telephone, email or face to face seeking to convert customer queries into, when appropriate, service bookings. […]
Check on progress of services to vehicles throughout the day and contact customers to communicate and receive approval and authorisation regarding any changes in the cost-estimate, promised time of delivery or recommended services. […]
To carry out customer follow up and prospecting activities to maintain and build the volume of work within the workshop and provide the sale of accessories and parts. […]
We promote a positive...