BrookLodge Hotel is seeking an experienced and enthusiastic Head Receptionist to oversee the smooth and efficient operation of the Front Office. This role is essential in ensuring a welcoming and professional experience for our guests, managing reception staff, and supporting the Front Office Manager in daily operations. […]
Supervise and coordinate the Front Office team, ensuring excellent customer service at all times. […]
Handle guest inquiries, complaints, and special requests professionally and promptly. […]
Assisting with training and support for reception Crew while maintaining high team...