New opportunity for an expereinced Team Leader to manage a team of Customer Service Executives for a leading FMCG supplier to the retail industry.
This is a hybrid role based in the company's office in Dublin West.
Key Responsibilities Lead and manage a team of Customer Service Executives, ensuring alignment with KPIs and objectives Develop and implement strategies to maximize retailer engagement and retention Act as the main point of contact between the team and external and internal stakeholders Oversee new retailer client on-boarding and plan store visits Analyze weekly store visit outcomes...