Flexsource NI are currently recruiting for Customer Service Officer on a temporary fulltime basis, with a starting salary of £14.59 per hour […]
· Be responsible for the delivery of first class customer service, ensuring that written operational and billing customer contacts and complaints are investigated and responded to within Service Level Agreements
· Perform end to end case management, preparing responses to written complaints, mail addressed to the CEO/Directors, mail from Elected Representatives etc. […]
· 2+ years’ experience in a customer service or contact center...